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Financial Reports

Follow the money: invoices and aging, payment ledgers, and profitability by visit, client, and hour.

The financial reports track billing and cash on one side and profitability on the other. All of them use the shared controls in Using reports, and all of their money columns respect your role's financial permissions.

Invoices Report

Your invoice queue and aging report in one. Each row shows the invoice's type, status, dates, Invoice Total, Payments, and Balance, plus sent-tracking (First Sent, Last Date Sent) and a Synced to QB indicator for QuickBooks users.

Key filters:

  • Invoice Status — Upcoming, Not Sent, Sent, Viewed, Partially Paid, Paid, Voided.
  • Aging Bucket — Current, 1–30 days, 31–60 days, 61–90 days, 91+ days past due.
  • Invoice Type — Fixed, Per Visit, Progress, Combined, Zero.
  • The usual Date Range (on Invoice Date by default), Operation, Client, and Sales Reps.

An overdue chase list is just Invoice Status = Sent/Viewed/Partially Paid plus the aging buckets you care about. For working invoices day-to-day (sending, collecting), use the Invoices page instead — see Open and overdue invoices.

Payment Records Report

A payment-by-payment ledger across all invoices, refunds included. Columns cover the payment's type, invoice, client, job, Payment Method, date, Amount, state, and who recorded it. It opens on This Month; filter by Date Range, Operation, and Sales Reps, and flip on Only refunds to audit money going the other way. This is the report to reconcile a deposit slip or answer "what came in last week?"

Payment Totals Report

The summary counterpart: a grid of Operations down the side and payment methods across the top, where each cell is net payments (payments minus refunds) for the selected Date Range. A totals row and column complete the matrix, and you can search by operation name. Use it for end-of-month totals by method — cash vs. card vs. check — per division.

Profitability reports

Three reports in the Expenses & Job Costing category slice profit at different grains:

  • Visit Profit Margin Report — a per-visit P&L: Sales, COGS, Expense, Profit $, Profit %, Payments, and Balance for every visit in scope.
  • Job Profitability by Client — the same P&L rolled up per client across all their jobs, over the client's full history by default. Your best and worst clients, in numbers.
  • Man Hour Report — profitability per hour worked: gross margin and revenue against Total Hours, yielding Margin/Hour and Revenue Per Man Hour per visit.

Note: Profitability figures that depend on labor cost need labor rates. If timesheet entries have no rate, affected figures are flagged with a dagger (†) and a banner explains that labor cost is understated — set default rates for your labor resources under Setup to fix it.