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Manage Timesheets

Review, edit, approve, and reject crew timesheets, one day-bracket at a time.

Manage Timesheets is the admin review queue for crew time. When a crew member taps Submit Timesheet on My Day, their day's entries land here for approval before payroll and labor reporting rely on them.

Open Manage Timesheets from the sidebar (it sits with the other setup pages). The page appears only for members with the timesheet review permission, and requires the Timesheets & Labor feature (Plus and Premier plans).

The review queue

Each row is a bracket — one employee's clock-in-to-clock-out span for one business date — with columns for Employee, Date, Clock In, Clock Out, Hours, Events (how many time entries the bracket contains), GPS, and State. Clock times display in your company's time zone.

By default the page lists Submitted brackets — the ones waiting on you. Use the From and To date filters to narrow the range. States you'll see:

  • Pending — recorded but not yet submitted by the crew member.
  • Submitted — awaiting review.
  • Approved — reviewed and locked from further edits.
  • Rejected — sent back to the crew member with a flag.

The GPS column summarizes location capture on the bracket's entries (when your account records GPS): Match, Near Miss, Mismatch, Unchecked, or a dash when no location applies.

Approve or reject

Each submitted row has Approve and Reject buttons.

  • Approve confirms how many events will be marked approved and locked from further edits.
  • Reject requires a Reason category — Wrong hours, Wrong visit, Missing description, GPS mismatch, or Other — plus optional free text. The events go back to the crew member flagged as rejected; they'll see a red dot on the My Day sun icon and a Rejected pill on the affected stops.

To act on several brackets at once, tick the checkboxes on submitted rows (or the header checkbox to select all) and use Approve selected or Reject selected in the bar that appears.

Drill into a bracket

Click View on any row to open the bracket's detail. It has two sections:

  • Events — every time entry in the bracket, with its kind, state, and GPS result (including the distance from the visit's location when one was captured).
  • History — the audit trail of what happened to the bracket: submissions, edits, approvals, rejections.

From an event row you can:

  • Edit — adjust the entry's date/time and description. Available on any entry that isn't approved; times are edited in the company time zone.
  • Unflag — clear a rejection and return the event to pending, so the crew member can resubmit.
  • Reject Approved — reverse an approval. This is an audit-trail-preserving undo: the event flips to rejected so the crew can resubmit a corrected version, and the reversal is recorded in History. A reason is optional but recommended.

A typical rejection round-trip

  1. You reject a bracket with Wrong hours.
  2. The crew member sees the rejection on My Day and talks to you (or you spot the fix yourself).
  3. You Edit the entry's time in the drilldown, then Unflag it — it returns to pending.
  4. The crew member taps Submit Timesheet again, and the corrected bracket comes back through the queue for approval.

Note: If the queue looks empty, remember it shows submitted brackets by default — nothing may be awaiting review right now — and check whether the From/To date range is narrowing what you see.